The field of natural language processing (NLP) has been revolutionised by advances in artificial intelligence, specifically language models such as OpenAI’s GPT-3 (and its sequel, GPT-4). ChatGPT is only one example of a model that may mimic human conversational behaviour by creating natural-sounding speech and writing. However, there are a plethora of alternative platforms that provide the same features. Let’s check out some of the most promising ChatGPT substitutes out there, both free and paid.
1. Google’s Dialogflow
Google’s Dialogflow is a platform for comprehending natural language. It uses machine learning and Google’s extensive knowledge base to deduce the user’s purpose from the context of a discussion and provide appropriate responses. Whereas ChatGPT is designed to generate natural-sounding text, Dialogflow is meant for making chatbots and voice assistants.
The stability and adaptability of Dialogflow are its greatest assets, making it suitable for a wide range of uses. Dialogflow is flexible enough to meet the demands of any company, from online stores to customer service software. The fact that it can pick up on a variety of tongues and slangs further adds to its adaptability
There are two editions of the platform available: the free standard edition and the paid enterprise edition. The free version has many useful functions, but the enterprise edition has even more that are geared towards larger enterprises.
2. IBM Watson Assistant
Watson Assistant from IBM is yet another AI-driven platform for creating and deploying talkative user interfaces. This cloud-based solution is able to interpret user intent, handle numerous conversation flows, and connect to other platforms for a unified experience.
The Watson Assistant is a full-featured platform for studying and predicting human actions and preferences. Using the data gleaned from its robust analytics system, organisations can fine-tune the chatbot’s performance and increase customer happiness.
The service has both a free tier with some functions disabled and a paid tier with more features enabled. Companies may pick the package that works best for them.
Check Also: How to use ChatGPT in Mobile
3. Microsoft’s Azure Bot Service
The Azure Bot Service from Microsoft is a cloud-based platform for developing, managing, and deploying AI chatbots for various purposes. It does so by drawing on Microsoft’s robust Azure cloud infrastructure to deliver a flexible and scalable answer.
The Azure Bot Service stands out because of how well it works with Microsoft’s other offerings. In addition to Office 365 and Dynamics 365, Microsoft Teams is also supported, allowing organizations to build chatbots that integrate with those services. Businesses that currently use Microsoft’s other products will find this to be a great fit because to the seamless connection.
The service is subscription-based, so businesses only pay for the time and storage space they really need. This adaptability makes it a good option for companies of any size. It also has a free tier that allows creators to play around and make simple chatbots with no financial commitment.
4. Wit.ai by Facebook
Facebook’s Wit.ai is a voice and text analytics tool that use natural language processing. Its primary use case is in the development of conversational interfaces that can be controlled by speech.
Wit.ai’s ability to translate content into other languages is a major selling point, making it a good fit for companies with a global focus. It also equips programmers with the resources they need to train the AI model, letting them adapt the chatbot to the users’ native tongue and idiom.
5. Rasa
Rasa is a free and open-source AI chatbot and personal assistant development platform that uses machine learning. Rasa’s unique selling point is that it equips developers with the resources they need to create AI models that can comprehend and respond to nuanced conversational settings, setting it distinct from many other platforms.
Because Rasa is freely available, its creators may exercise unrestricted authority over their data and models without worrying about breaching confidentiality. This is crucial for any company that handles confidential client information. In addition, because the infrastructure is based on machine learning, AI models may gradually enhance themselves by learning from experience to better serve users.
There is no “paid” or “free” version of Rasa; rather, the expenses involved are those of hosting the platform and managing the data. Rasa can be a very adaptable and cost-effective option for firms that already possess in-house technical skills and resources.
6. Botpress
Botpress is yet another open-source option that provides a full-fledged system for making and maintaining chatbots. It provides a simple interface that allows both technical and non-technical users to build sophisticated chatbots without the need for coding.
Pre-built modules, such as those for natural language processing and conversation management are available on the platform. These may be integrated modularly to produce chatbots suitable for everything from customer service to online shopping.
Botpress, like Rasa, doesn’t offer the choice between a free and premium version. Instead, it is the time and energy put into hosting and managing the platform that adds up to a monetary cost. However, a paid membership is available for Botpress Pro, which adds capabilities and support.
7. BERT (Bidirectional Encoder Representations from Transformers)
When it comes to processing natural language, BERT is a game-changer. While not technically a platform, this technique may be utilised to pre-train language models for use in developing effective chatbots. The term “bidirectional” refers to the fact that BERT models are built to take into account the words both before and after a target word.
Although BERT is technically challenging to deploy, it may provide remarkable outcomes. BERT-created chatbots outperform numerous other algorithms in terms of understanding user intent and providing relevant replies. Since BERT is not a complete chatbot development environment, it does not have an interface or other deployment tools. That makes it a questionable option for companies that don’t have a lot of in-house technological expertise.
8. Gupshup
Gupshup is a conversational messaging platform that helps organisations create and launch bots, services, and applications across 30+ communications channels, such as web and mobile apps, as well as mainstream messaging services like WhatsApp and Facebook Messenger. The development tools available on the Gupshup platform are extensive, and include things like a conversation flow designer, a testing sandbox, and comprehensive analytics.
Gupshup is a ‘freemium’ service. While the core platform is free to use, premium features like enterprise-grade messaging APIs and cloud hosting are available for a fee to enterprises. Because of its primary functionality, Gupshup is a great option for companies who want to automate their communication with customers via the most popular messaging apps.
9. SnatchBot
SnatchBot is a free, multi-channel chatbot development platform powered by artificial intelligence that can be accessed via a variety of channels. The SnatchBot platform makes it simple for non-technical users to create and launch chatbots thanks to its intuitive drag-and-drop interface.
SnatchBot’s free edition is feature-rich, but the paid Pro Plan adds things like premium assistance, in-depth statistics, and the removal of the SnatchBot logo. This means that SnatchBot can serve the needs of both small enterprises and huge organizations, making it a very flexible option.
10. Amazon Lex
Amazon Lex is a service for developing speech and text-based conversational user interfaces that is powered by the same technology as Alexa. Amazon Lex enables the development of conversational user interfaces for use in settings as diverse as call centers, mobile apps, and more.
Although there is a cost involved, Amazon Lex is metered so that you only pay for the time you really spend using it. Since it works so well with other AWS products, it’s an easy sell to companies who already rely on Amazon Web Services.
11. Pypestream
Pypestream is an artificial intelligence (AI) platform built for two-way conversations with customers. It paves the way for companies to create and launch sophisticated AI-powered chatbots that can manage intricate interactions with customers. Pypestream’s unique ‘Pype’ technology consolidates a company’s marketing, customer care, and other customer-facing automation solutions into a single platform.
Pypestream is a subscription service that charges according to your company’s size and specific requirements. The platform is a great option for companies who want to boost their customer contact and happiness because of its emphasis on client involvement.
Check Also: Can you get Banned from ChatGPT for Violating the Policy?
Conclusion
The landscape of chatbots and natural language processing systems is wide and ever-changing. The capabilities of ChatGPT are equivalent to, if not better than, those of many other platforms, both free and paid. The requirements, finances, and available resources of a company will determine the optimal option. There is a tool out there that fits your needs, be it the open-source and flexible Rasa, the powerful and complicated BERT, or the reliable and adaptable Dialogflow.